FAQ

So I've Signed Up - What's Next?

• Before Where's My Spam can start filtering your email, you first must change your mail (MX) records
  to reference our spam servers. These must be changed through the company or
  individual who manages your domain name's DNS records.
  
  When you contact them, be sure to have them remove any existing records that directly reference your
  mail server, and in its place only have one (1) mail (MX) record with a weight of 10 point to:
  
  spam.wheresmyspam.com
  
  Once this change has been made by your DNS provider, it can take anywhere from 10 minutes to 2 days
  to fully propagate to DNS servers across the internet

I'm Running Microsoft Exchange/Novell GroupWise - What Else Is Needed?

• Before you change your mail (MX) records, you will want configure your network to allow our spam
  servers to communicate directly with your mail server to ensure any inbound mail has a mailbox for its
  intended recipient. This bonus feature not only helps keep unnecessary traffic from hitting your network,
  which in turn saves you bandwidth, but also keeps your mail server processing power lower and mail
  queues cleaner, so your systems are processing your important messages.
  
  For instructions, please click here.

How Can I Further Minimize Inbound Spam?

• Besides using Where's My Spam to filter your inbound messages, you should configure your mail server to
  ONLY allow inbound mail from our spam servers. To do this, you must deny ALL inbound traffic from
  any source but our IP addresses:
  
  74.202.26.131 (primary device)
  207.40.41.133 (secondary device)
  
  Any legitimate email server wishing to make connection with yours will always check your mail (MX)
  records to see where to deliver mail, and when they see it reference spam.wheresmyspam.com, your
  mail will filter through our service and then be relayed to your mail server's IP address properly. Anyone
  that tried to deliver mail directly to your IP most likely will be a spammer.
  
  We recommend performing this only after your DNS records have been changed for one week to ensure
  your mail (MX) records have had adequate time to propagate across the internet.
  
  For instructions, please click here.

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