Article # 00103 FAQs Home Page

Enabling your Microsoft Exchange Server for the Exchange Connector

Until you have completed these steps and our staff has finished the configuration of your
account, please do not change your MX records until we have emailed you confirmation that
your account setup is complete.

The following walk through will show you how to setup your network to allow communication from
Where's My Spam's servers to your Microsoft Exchange Server to verify valid recipients exist.

NOTE: These instructions will work with both Exchange 2000 & 2003. Walk through for
Exchange 2007 and Novell GroupWise will be available soon.

The first step requires opening your firewall to allow traffic on the internet over port 389 to your server.

This process will vary depending on the make and model of your hardware, and it is recommended if
you are uncertain how to do this to contact your vendor's technical support. Where's My Spam support
employees knowledgeable staff on may types of hardware, and may be able to assist you for a nominal fee.

Depending on the make and model if your hardware, it is also recommended that you restrict traffic inbound
to only be allowed from the IP addresses of our spam servers. The IP addresses you need to allow are:

74.202.26.131 (primary device)
207.40.41.133 (backup device)

Once you have opened your firewall to allow traffic from our spam server, the next step is to add a new user
in Active Directory that has permission to communicate to your Exchange server. This will be a limited user,
which will only have read access to Exchange server's mailbox store.

To add this user, open your Active Directory Users & Computers MMC, expand your domain tree, and
highlight the Users OU. Right click on the Users OU, select New, and then select User.

A wizard will begin. On the first screen that appears, enter the following:

First Name: spamadmin
Last Name: <leave this field blank>

User Name: spamadmin

Leave the remaining field on this page as-is, and click Next. On the following screen, create a random password.
You will need to record this password and email it to Where's My Spam support, so we can configure your
account properly.

TIP: We advise setting the spamadmin account to where the password never expires and cannot be changed.

On the Exchange Mailbox screen, uncheck the option to create an Exchange mailbox, and click Next. A mailbox
is not needed for the spamadmin user to communicate with your Exchange server.

After clicking Next, click Finish. Confirm that your user account display name is shown the same as the
example below:

With the spamadmin user added, open the Exchange System Manager. Expand the Servers tab, and drill down
to the First Storage Group for your server. Right-click and chose Properties.

On the mailbox store properties, click on the Security tab. Click the Add button and here search for the
spamadmin, and add it to the list.

The only permissions needed for the spamadmin user to access the mailbox store are:

TIP: It's easier to start from the bottom of the permissions list and uncheck the settings unneeded
than from the top.

Once you have configured the permissions, you can close out of the Exchange System Manager, as you have
completed the setup process.

Don't forget to contact us with your spamadmin user's password!